Product Care and Repair

Product Care & Repair Guide for Coroplast Props with RGB Pixels

Thank you for choosing our Coroplast props with pre-pushed RGB pixels! These dazzling props are designed to light up your events and bring your creative visions to life. To ensure the longevity and performance of your props, it’s essential to follow proper care and maintenance guidelines. In this guide, we’ll cover everything you need to know about caring for and repairing your Coroplast props with RGB pixels.

Care and Handling

• Gentle Handling: Treat your Coroplast props with care. While Coroplast is durable, rough handling can cause damage. When transporting or setting up, avoid dropping or crushing the props.
• Weather Considerations: These props are designed for indoor and outdoor use, but prolonged exposure to extreme weather conditions (such as heavy rain or direct sunlight) can deteriorate the material and electronics over time. Store them in a dry, cool place when not in use.
• Cleaning: Regularly clean your props with a soft, damp cloth to remove dirt and dust. Avoid using harsh chemicals or abrasive materials as they can damage the surface and pixel lights.
• Storage: When storing your props for an extended period, store them in a dry and cool environment to prevent damage to the electronics.

Maintenance

• Pixel Inspection: Periodically inspect the RGB pixels for any signs of damage, loose connections, or corrosion. If you notice any issues, address them promptly.
• Power Supply Check: Check the power supply and cables for signs of wear or damage. Ensure that all connections are secure.
• Software Updates: If your props are controlled by software, keep the software up to date to ensure compatibility and access to the latest features. (xLights, firmware, etc.)

Repairs

• Pixel Replacement: If a pixel becomes damaged or stops working, it may need to be replaced. Contact our customer support for guidance on purchasing replacement pixels and instructions for installation.
• Cable Replacement: If cables are damaged, replace them with compatible cables to maintain proper connectivity.
• Control Unit Issues: If the control unit or controller malfunctions, contact our customer support for troubleshooting or replacement options.

Safety Precautions

• Electrical Safety: When performing any repairs involving electrical components, always disconnect the power source to avoid electrical shock.
• Professional Assistance: If you are unsure about any repair or maintenance task, or if you suspect a major issue with your props, consult a qualified technician or contact our customer support for assistance.

Remember that proper care and maintenance are essential for the longevity and performance of your Coroplast props with RGB pixels. Following these guidelines will help you enjoy your props for years to come and ensure they continue to impress at your events. If you have any questions or need assistance, don't hesitate to reach out to our customer support team. Thank you for choosing our products, and we hope they continue to light up your world!